Google Contact Center AI is a suite of artificial intelligence solutions designed to enhance customer service operations. Leveraging Google’s advanced machine learning capabilities, it enables businesses to deploy virtual agents that handle routine inquiries, provide real-time assistance to human agents, and gain insights through analytics. By integrating natural language understanding and speech recognition, Contact Center AI facilitates more natural and efficient customer interactions, leading to improved satisfaction and operational efficiency.
Perfect for: Larger Enterprises
Pricing: $$$$
Integrations: Google Cloud services
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