Contact Center AI Features For Upland InGenius

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Upland InGenius provides Computer Telephony Integration (CTI) solutions that connect telephone systems with Customer Relationship Management (CRM) platforms. By enabling features like screen pop-ups, click-to-dial, and automated call logging, InGenius enhances agent productivity and improves customer experience. Its seamless integration with leading CRM systems ensures that businesses can streamline workflows and gain valuable insights from customer interactions. InGenius’s focus on reliability and customization allows organizations to tailor the solution to their specific communication needs.

Perfect for: Medium Sized Businesses

Pricing: $$$$

Integrations: None that we know of

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