Contact Center AI Features For Vonage Contact Center (formerly NewVoiceMedia)

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Vonage Contact Center is a cloud-based solution that integrates with Customer Relationship Management (CRM) systems to deliver personalized customer experiences. It offers features like omnichannel routing, real-time analytics, and workforce optimization to enhance contact center performance. With its global infrastructure and robust security measures, Vonage ensures reliable and compliant communication services. Its focus on integration and scalability makes it a preferred choice for businesses aiming to unify their customer engagement platforms.

Perfect for: Larger Enterprises

Pricing: $$$$

Integrations: Salesforce

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