Contact Center AI Features For Webex Contact Center

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Webex Contact Center, developed by Cisco, is a cloud-based solution that transforms customer experiences with intelligent routing, AI-powered insights, and omnichannel support. It enables businesses to connect with customers through voice, chat, email, and social media, ensuring seamless interactions. With features like workforce optimization and real-time analytics, Webex Contact Center helps organizations enhance agent performance and operational efficiency. Its secure and scalable platform is designed to meet the evolving needs of modern contact centers.

Perfect for: Larger Enterprises

Pricing: $$$$

Integrations: Cisco ecosystem

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