3CX vs Yeastar P-Series PBX System: Which Is Better for Your Team in 2026?

3CX and Yeastar P-Series PBX System are both used for contact center. Below we compare them on pricing, AI capabilities, compliance, and the use cases each one fits best — all from verified vendor data.

Choose 3CX if…

  • SMBs and mid-market teams that want predictable annual costs without per-user seat fees
  • IT-managed environments needing flexible deployment: on-prem, self-hosted, or managed cloud
  • Organizations with existing SIP trunk relationships seeking a feature-rich PBX
Full 3CX review →

Choose Yeastar P-Series PBX System if…

  • SMBs replacing aging on-premise PBX who want cloud or hybrid flexibility
  • Multi-site businesses needing unified voice, chat, and omnichannel messaging in one system
  • Hospitality and healthcare SMBs wanting PMS/CRM integration without enterprise pricing
Full Yeastar P-Series PBX System review →

3CX vs Yeastar P-Series PBX System: feature comparison

Feature 3CX Yeastar P-Series PBX System
At a glance
Category Unified communications Unified communications
Best fit Smb, Mid market Smb, Mid market
Deployment Cloud, On premise, Self hosted, Hybrid Cloud, On premise, Hybrid, Self hosted
Channels Voice, SMS, Web chat, Video, Email Voice, SMS, Web chat, WhatsApp, Video
Pricing & ratings
Starting price Contact sales Contact sales
Free trial 60 days 30 days
User rating 4.4/5 (532 G2 reviews)
AI capabilities
Autonomous voice agent Yes Yes
Real-time agent assist No No
Conversation intelligence Yes No
Automated QA No No
Intelligent routing Yes Yes
Compliance
SOC 2 Type II No No
HIPAA No No
PCI DSS No No
GDPR Yes Yes

3CX vs Yeastar P-Series PBX System: frequently asked questions

What is the difference between 3CX and Yeastar P-Series PBX System?
Cost-effective PBX and UCaaS for SMBs that want on-prem control or self-hosted cloud without per-user seat fees. The 2023 supply chain attack is a flag for security-sensitive buyers. By contrast, Yeastar P-Series is a solid SMB-to-mid-market PBX with built-in UCaaS and light contact center features across cloud, appliance, and software editions.
How much do 3CX and Yeastar P-Series PBX System cost?
Both 3CX and Yeastar P-Series PBX System use quote-based pricing and do not publish standard per-seat rates — contact each vendor's sales team for a quote tailored to your seat count and usage.