Vertical AI Agent
A
Avoca
AI workforce for home service businesses — answers calls, books jobs, and coaches CSRs 24/7
YC W2023, $125M raised at $1B valuation (April 2026). Tightest vertical focus in the category — built exclusively for HVAC, plumbing, and electrical contractors. ServiceTitan Gold Partner.
Pricing
Contact sales for pricing
No public pricing. Enterprise sales model — contact sales only via demo request. No self-serve or free tier. Targets HVAC, plumbing, electrical operators from owner-operated SMBs to multi-location franchises.
Custom enterprise
Capabilities
| Capability | Avoca |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | — |
| Multilingual | ✗ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
Other
ServiceTitan (Gold Partner)FieldRoutesGoogle Local Services Ads
Alternatives to Avoca
Frequently asked questions about Avoca
- What is Avoca?
- YC W2023, $125M raised at $1B valuation (April 2026). Tightest vertical focus in the category — built exclusively for HVAC, plumbing, and electrical contractors. ServiceTitan Gold Partner.
- How much does Avoca cost?
- Avoca does not publish standard per-seat pricing — plans require a custom quote. No public pricing. Enterprise sales model — contact sales only via demo request. No self-serve or free tier. Targets HVAC, plumbing, electrical operators from owner-operated SMBs to multi-location franchises.
- What security and compliance certifications does Avoca have?
- Avoca is compliant with SOC 2 Type II and GDPR.
- What channels does Avoca support?
- Avoca supports voice, SMS, and web chat.
- What are the top alternatives to Avoca?
- Alternatives to Avoca include Bland, Retell, Vapi, Synthflow, and Replicant. See the alternatives section above for full profiles of each.