AI Voice Agent Platform
E
ElevenLabs
AI voice agent platform known for voice quality, voice cloning, and 70+ language support
Strongest voice quality and largest voice library in the category. Conversational AI 2.0 is a real platform — but buyers must wire up their own telephony.
Pricing
Pricing data is more than 6 months old — verify before budgeting.
$0 /user/month
Credit-based: Free 10k credits; Starter $6/mo; Creator $11/mo; Pro $99/mo; Scale $299/mo; Business $990/mo (~$0.05/min TTS); Enterprise custom. Agent minutes draw from same credit pool. HIPAA BAA requires Enterprise tier.
Free tier
Flat monthly Usage-based Custom enterprise
View pricing page →
Verified April 2026
Capabilities
| Capability | ElevenLabs |
|---|---|
| Transcription | ✓ |
| Summarization | ✗ |
| Sentiment Analysis | ✗ |
| Real-Time Agent Assist | ✗ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✗ |
| Automated QA | ✗ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✓ |
| Multilingual | ✓ |
| Coaching Workflows | ✗ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
HubSpotSalesforce
Helpdesk
Zendesk
Telephony
TwilioVonageGenesysTelnyxPlivo
AI Models
IBM watsonx Orchestrate
Other
ZapierStripeCal.com
API documented
Alternatives to ElevenLabs
Frequently asked questions about ElevenLabs
- What is ElevenLabs?
- Strongest voice quality and largest voice library in the category. Conversational AI 2.0 is a real platform — but buyers must wire up their own telephony.
- How much does ElevenLabs cost?
- ElevenLabs starts at $0/user/month. Credit-based: Free 10k credits; Starter $6/mo; Creator $11/mo; Pro $99/mo; Scale $299/mo; Business $990/mo (~$0.05/min TTS); Enterprise custom. Agent minutes draw from same credit pool. HIPAA BAA requires Enterprise tier. (pricing verified April 2026).
- What security and compliance certifications does ElevenLabs have?
- ElevenLabs is compliant with SOC 2 Type II, HIPAA, PCI DSS, and GDPR. A Business Associate Agreement (BAA) is available for healthcare deployments.
- What channels does ElevenLabs support?
- ElevenLabs supports voice and web chat.
- What are the top alternatives to ElevenLabs?
- Alternatives to ElevenLabs include Retell, Vapi, Bland, and Synthflow. See the alternatives section above for full profiles of each.