CCaaS Platform
T
TeleCMI
AI-powered cloud contact center and business phone system for SMBs and enterprises
India-founded cloud telephony platform with strong SMB traction, competitive pricing, and solid G2 ratings — but limited global brand recognition outside APAC.
Pricing
$20 /user/month
Starts ~$20/user/month. Business Voice plans from $15/user/mo; Contact Center plans from $30/user/mo. Enterprise plan requires 50+ users. INR pricing also available.
14-day trial
Per user/month Usage-based
View pricing page →
Verified April 2026
Capabilities
| Capability | TeleCMI |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✓ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
Zoho CRMSalesforceHubSpotLeadsquaredFreshdesk
Helpdesk
FreshdeskZendeskHelp ScoutIntercom
Other
SlackZapierShopify
API documented
View integrations marketplace →
Reviews & Recognition
G2
4.8 /5 (290 reviews)
Trustpilot
4.8 /5
(78 reviews)
Alternatives to TeleCMI
Frequently asked questions about TeleCMI
- What is TeleCMI?
- India-founded cloud telephony platform with strong SMB traction, competitive pricing, and solid G2 ratings — but limited global brand recognition outside APAC.
- How much does TeleCMI cost?
- TeleCMI starts at $20/user/month. Starts ~$20/user/month. Business Voice plans from $15/user/mo; Contact Center plans from $30/user/mo. Enterprise plan requires 50+ users. INR pricing also available. (pricing verified April 2026).
- What security and compliance certifications does TeleCMI have?
- TeleCMI is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001.
- What channels does TeleCMI support?
- TeleCMI supports voice, SMS, and web chat.
- What are the top alternatives to TeleCMI?
- Alternatives to TeleCMI include Justcall, Cloudtalk, Aircall, Callhippo, and Ringover. See the alternatives section above for full profiles of each.