Unified Communications

ULTATEL

AI-powered cloud communications for business — voice, video, SMS, and chat in one platform.

ultatel.com Verified April 2026 Herndon, US Founded 2016 bootstrapped

Pricing

$18 /user/month

3 tiers: Essential $18/user/mo (annual) or $26/mo; Premium $24/$34; Ultimate $34/$44. AI features require 6+ users. Voice AI Agent add-on starts at $150/mo. Up to 30% off on 3-year terms.

14-day trial Per user/month Custom enterprise
View pricing page → Verified April 2026

Capabilities

Capability ULTATEL
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Integrations

CRM

SalesforceHubSpotZendeskZohoPipedriveMicrosoft Dynamics

Helpdesk

Zendesk

Telephony

Microsoft Teams

Other

Microsoft OutlookGoogle Contacts
API documented

Reviews & Recognition

Alternatives to ULTATEL