CCaaS Platform

wolkvox

AI-powered omnichannel contact center and CRM platform built for Latin America.

wolkvox.com Verified April 2026 Medellín, CO Founded 2013 bootstrapped

Pricing

Contact sales for pricing

Starting price reported at ~$54/user/month (Standard plan). Capterra lists $58/feature/month for modular licensing. Custom enterprise quotes available. Pricing not publicly disclosed on vendor website — contact sales for current rates.

Per user/month Custom enterprise

Verified April 2026

Capabilities

Capability	wolkvox
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✓