AI Voice Agent Platform
Y
Yellow.ai
Agentic AI platform for enterprise customer service automation across voice, chat, and digital channels.
Enterprise-grade agentic AI platform with broad multilingual voice and chat coverage; best suited for large organizations with complex, high-volume service operations.
Pricing
Pricing data is more than 6 months old — verify before budgeting.
Contact sales for pricing
Free tier: 1 AI agent, 500 chat sessions/month, then $0.99 per resolution. Enterprise: unlimited agents and sessions, custom pricing. Voice and full omnichannel require Enterprise plan.
Free tier
Per conversation Custom enterprise
View pricing page →
Verified April 2026
Capabilities
| Capability | Yellow.ai |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
SalesforceHubSpotSAPOracle
Helpdesk
ZendeskFreshdeskServiceNowJira
Telephony
GenesysNICE inContact
AI Models
GPT 4LLaMAGemini
Other
WorkdayBambooHR
API documented
Reviews & Recognition
Alternatives to Yellow.ai
Frequently asked questions about Yellow.ai
- What is Yellow.ai?
- Enterprise-grade agentic AI platform with broad multilingual voice and chat coverage; best suited for large organizations with complex, high-volume service operations.
- How much does Yellow.ai cost?
- Yellow.ai does not publish standard per-seat pricing — plans require a custom quote. Free tier: 1 AI agent, 500 chat sessions/month, then $0.99 per resolution. Enterprise: unlimited agents and sessions, custom pricing. Voice and full omnichannel require Enterprise plan.
- What security and compliance certifications does Yellow.ai have?
- Yellow.ai is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001.
- What channels does Yellow.ai support?
- Yellow.ai supports voice, web chat, email, WhatsApp, SMS, and social DMs.
- What are the top alternatives to Yellow.ai?
- Alternatives to Yellow.ai include Cognigy, Kore Ai, Sprinklr Service, and Five9. See the alternatives section above for full profiles of each.