CCaaS Platform
3
3CLogic
Cloud contact center and Voice AI built for ServiceNow, SAP, and Salesforce enterprises
3CLogic is a deep ServiceNow-native contact center platform — strong for IT service desks and enterprises already on ServiceNow or SAP.
Pricing
Contact sales for pricing
Pricing is not disclosed publicly. Trials and POCs available on request. Typically sold per user/month on annual contracts; contact sales for a quote.
Per user/month Custom enterprise
Capabilities
| Capability | 3CLogic |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
SalesforceMicrosoft DynamicsSAP
Helpdesk
ServiceNow
Telephony
AvayaCiscoGenesys
Other
Microsoft TeamsZoomMedalliaObserve.aiScreenMeetVerintSycurio
API documented
View integrations marketplace →
Reviews & Recognition
Alternatives to 3CLogic
Frequently asked questions about 3CLogic
- What is 3CLogic?
- 3CLogic is a deep ServiceNow-native contact center platform — strong for IT service desks and enterprises already on ServiceNow or SAP.
- How much does 3CLogic cost?
- 3CLogic does not publish standard per-seat pricing — plans require a custom quote. Pricing is not disclosed publicly. Trials and POCs available on request. Typically sold per user/month on annual contracts; contact sales for a quote.
- What security and compliance certifications does 3CLogic have?
- 3CLogic is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001. A Business Associate Agreement (BAA) is available for healthcare deployments.
- What channels does 3CLogic support?
- 3CLogic supports voice and SMS.
- What are the top alternatives to 3CLogic?
- Alternatives to 3CLogic include Five9, Genesys Cloud Cx, Talkdesk, Nice Cxone Mpower, and Amazon Connect. See the alternatives section above for full profiles of each.