CCaaS Platform
CC
Call Center Studio
Cloud-native contact center platform for omnichannel customer operations
Turkey-founded CCaaS platform with strong SMB-to-enterprise reach, 4.8/5 on G2, and genuine omnichannel breadth including WhatsApp, video, and predictive dialing.
Pricing
Contact sales for pricing
Four tiers: Basic (chat), Essential (voice), Comprehensive (multi-channel), AI Navigator (AI add-ons). Pay-as-you-go per-agent per-month model; no public pricing — quotes required. Free trial available on request.
Per user/month Usage-based
Capabilities
| Capability | Call Center Studio |
|---|---|
| Transcription | ✓ |
| Summarization | — |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✓ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✓ |
Compliance & Security
Integrations
CRM
SalesforceHubSpotZohoMicrosoft DynamicsSAP CRMPipedriveServiceNow
Helpdesk
ZendeskFreshdeskServiceNowZoho Desk
Telephony
CiscoAvayaYealinkAudiocodes
AI Models
Dialogflow
Other
Power BIGoogle Data StudioWhatsApp Business APIFacebook MessengerTelegram
API documented
Reviews & Recognition
Alternatives to Call Center Studio
Frequently asked questions about Call Center Studio
- What is Call Center Studio?
- Turkey-founded CCaaS platform with strong SMB-to-enterprise reach, 4.8/5 on G2, and genuine omnichannel breadth including WhatsApp, video, and predictive dialing.
- How much does Call Center Studio cost?
- Call Center Studio does not publish standard per-seat pricing — plans require a custom quote. Four tiers: Basic (chat), Essential (voice), Comprehensive (multi-channel), AI Navigator (AI add-ons). Pay-as-you-go per-agent per-month model; no public pricing — quotes required. Free trial available on request.
- What security and compliance certifications does Call Center Studio have?
- Call Center Studio is compliant with PCI DSS, GDPR, and ISO 27001.
- What channels does Call Center Studio support?
- Call Center Studio supports voice, SMS, email, web chat, WhatsApp, social DMs, and video.
- What are the top alternatives to Call Center Studio?
- Alternatives to Call Center Studio include Bright Pattern, Cloudtalk, Five9, Talkdesk, and Dialpad Support. See the alternatives section above for full profiles of each.