CCaaS Platform

Call Center Studio

Cloud-native contact center platform for omnichannel customer operations

callcenterstudio.com Verified April 2026 Chicago, US Founded 2012 seed

Pricing

Contact sales for pricing

Four tiers: Basic (chat), Essential (voice), Comprehensive (multi-channel), AI Navigator (AI add-ons). Pay-as-you-go per-agent per-month model; no public pricing — quotes required. Free trial available on request.

Per user/month Usage-based

Capabilities

Capability Call Center Studio
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Integrations

CRM

SalesforceHubSpotZohoMicrosoft DynamicsSAP CRMPipedriveServiceNow

Helpdesk

ZendeskFreshdeskServiceNowZoho Desk

Telephony

CiscoAvayaYealinkAudiocodes

AI Models

Dialogflow

Other

Power BIGoogle Data StudioWhatsApp Business APIFacebook MessengerTelegram
API documented

Reviews & Recognition

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