Conversation Intelligence
C
Convin
AI conversation intelligence for contact centers — automated QA, real-time agent assist, and coaching
Convin is India's leading conversation intelligence platform — 100% automated QA, real-time agent assist, and a proprietary LLM covering 35+ languages including 23 Indic ones.
Pricing
Contact sales for pricing
Pricing is not publicly disclosed. Third-party sources list a nominal ₹80/month starting price that appears to reflect legacy or add-on feature pricing, not full platform plans. Enterprise and mid-market contracts require sales engagement. Free trial availability is unconfirmed.
Custom enterprise
Capabilities
| Capability | Convin |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
No compliance certifications recorded for this vendor.
Integrations
CRM
salesforcehubspotzoho
Helpdesk
zendeskfreshdesk
Telephony
AmeyoExotelOzonetel
Other
Slack
Reviews & Recognition
Alternatives to Convin
Frequently asked questions about Convin
- What is Convin?
- Convin is India's leading conversation intelligence platform — 100% automated QA, real-time agent assist, and a proprietary LLM covering 35+ languages including 23 Indic ones.
- How much does Convin cost?
- Convin does not publish standard per-seat pricing — plans require a custom quote. Pricing is not publicly disclosed. Third-party sources list a nominal ₹80/month starting price that appears to reflect legacy or add-on feature pricing, not full platform plans. Enterprise and mid-market contracts require sales engagement. Free trial availability is unconfirmed.
- What channels does Convin support?
- Convin supports voice, web chat, and email.
- What are the top alternatives to Convin?
- Alternatives to Convin include Observe Ai, Enthu Ai, Gong, Cresta, and Balto. See the alternatives section above for full profiles of each.