Conversation Intelligence

Convin

AI conversation intelligence for contact centers — automated QA, real-time agent assist, and coaching

convin.ai Verified April 2026 Bengaluru, IN Founded 2021 series a

Convin is India's leading conversation intelligence platform — 100% automated QA, real-time agent assist, and a proprietary LLM covering 35+ languages including 23 Indic ones.

Pricing

Contact sales for pricing

Pricing is not publicly disclosed. Third-party sources list a nominal ₹80/month starting price that appears to reflect legacy or add-on feature pricing, not full platform plans. Enterprise and mid-market contracts require sales engagement. Free trial availability is unconfirmed.

Custom enterprise

Capabilities

Capability Convin
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

No compliance certifications recorded for this vendor.

Integrations

CRM

salesforcehubspotzoho

Helpdesk

zendeskfreshdesk

Telephony

AmeyoExotelOzonetel

Other

Slack

Reviews & Recognition

Analyst Recognition

  • G2 G2 Best Software Awards 2024 — Best AI Products (2024) named
  • G2 G2 Best Software Awards 2024 — Top 100 Software Products (2024) named

Alternatives to Convin

Frequently asked questions about Convin

What is Convin?
Convin is India's leading conversation intelligence platform — 100% automated QA, real-time agent assist, and a proprietary LLM covering 35+ languages including 23 Indic ones.
How much does Convin cost?
Convin does not publish standard per-seat pricing — plans require a custom quote. Pricing is not publicly disclosed. Third-party sources list a nominal ₹80/month starting price that appears to reflect legacy or add-on feature pricing, not full platform plans. Enterprise and mid-market contracts require sales engagement. Free trial availability is unconfirmed.
What channels does Convin support?
Convin supports voice, web chat, and email.
What are the top alternatives to Convin?
Alternatives to Convin include Observe Ai, Enthu Ai, Gong, Cresta, and Balto. See the alternatives section above for full profiles of each.