Conversation Intelligence

Gong

Revenue AI OS that records every customer conversation and turns it into coached reps, won deals, and trusted forecasts.

gong.io Verified April 2026 San Francisco, US Founded 2015 series d plus

Gong is the dominant conversation intelligence platform for sales teams — 6,400+ G2 reviews, 70+ language transcription, and Gartner/Forrester leader status back the claim.

Pricing

Contact sales for pricing

Per-user licensing plus a platform fee scaled to team size. All pricing is custom-quoted — no public price list. Gong's pricing page collects team size (1-50, 51-1000, 1001-9999, 10000+) and prepares a custom proposal.

Per user/month Custom enterprise

Capabilities

Capability Gong
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Integrations

CRM

salesforcehubspotmsdynamics

Helpdesk

salesforce service cloud

Other

ZoomMicrosoft TeamsSlackZoomInfo6senseSnowflakeGainsightHighspotZapierLinkedIn Sales Navigator

Reviews & Recognition

Analyst Recognition

  • Gartner Magic Quadrant for Revenue Action Orchestration (2025) leader
  • Forrester Forrester Wave: Revenue Orchestration Platforms for B2B, Q3 2024 (2024) leader

Alternatives to Gong

Frequently asked questions about Gong

What is Gong?
Gong is the dominant conversation intelligence platform for sales teams — 6,400+ G2 reviews, 70+ language transcription, and Gartner/Forrester leader status back the claim.
How much does Gong cost?
Gong does not publish standard per-seat pricing — plans require a custom quote. Per-user licensing plus a platform fee scaled to team size. All pricing is custom-quoted — no public price list. Gong's pricing page collects team size (1-50, 51-1000, 1001-9999, 10000+) and prepares a custom proposal.
What security and compliance certifications does Gong have?
Gong is compliant with SOC 2 Type II, PCI DSS, GDPR, and ISO 27001.
What channels does Gong support?
Gong supports voice, video, and email.
What are the top alternatives to Gong?
Alternatives to Gong include Callrail, Enthu Ai, Dialpad Support, Nice, and Talkdesk. See the alternatives section above for full profiles of each.