Conversation Intelligence
G
Gong
Revenue AI OS that records every customer conversation and turns it into coached reps, won deals, and trusted forecasts.
Gong is the dominant conversation intelligence platform for sales teams — 6,400+ G2 reviews, 70+ language transcription, and Gartner/Forrester leader status back the claim.
Pricing
Contact sales for pricing
Per-user licensing plus a platform fee scaled to team size. All pricing is custom-quoted — no public price list. Gong's pricing page collects team size (1-50, 51-1000, 1001-9999, 10000+) and prepares a custom proposal.
Per user/month Custom enterprise
Capabilities
| Capability | Gong |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
salesforcehubspotmsdynamics
Helpdesk
salesforce service cloud
Other
ZoomMicrosoft TeamsSlackZoomInfo6senseSnowflakeGainsightHighspotZapierLinkedIn Sales Navigator
API documented
View integrations marketplace →
Reviews & Recognition
Alternatives to Gong
Frequently asked questions about Gong
- What is Gong?
- Gong is the dominant conversation intelligence platform for sales teams — 6,400+ G2 reviews, 70+ language transcription, and Gartner/Forrester leader status back the claim.
- How much does Gong cost?
- Gong does not publish standard per-seat pricing — plans require a custom quote. Per-user licensing plus a platform fee scaled to team size. All pricing is custom-quoted — no public price list. Gong's pricing page collects team size (1-50, 51-1000, 1001-9999, 10000+) and prepares a custom proposal.
- What security and compliance certifications does Gong have?
- Gong is compliant with SOC 2 Type II, PCI DSS, GDPR, and ISO 27001.
- What channels does Gong support?
- Gong supports voice, video, and email.
- What are the top alternatives to Gong?
- Alternatives to Gong include Callrail, Enthu Ai, Dialpad Support, Nice, and Talkdesk. See the alternatives section above for full profiles of each.