Customer Service Platform

HubSpot Service Hub

AI-powered customer service platform for growing teams — ticketing, help desk, live chat, knowledge base, and Breeze AI.

hubspot.com Verified April 2026 Cambridge, US Founded 2006 public

Pricing

$15 /user/month

Free tier includes basic ticketing and email. Starter $15/seat/mo (annual). Professional $90/seat/mo + $1,500 onboarding. Enterprise $150/seat/mo (10-seat min) + $3,500 onboarding. Pricing as of February 2026.

Free tier 14-day trial Per user/month Flat monthly Custom enterprise

View pricing page → Verified April 2026

Capabilities

Capability	HubSpot Service Hub
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✗
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✗
Intelligent Routing	✓
Predictive Dialer	✗
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✗
Workforce Management	✗