Conversation Intelligence

Invoca

AI-powered call intelligence and revenue attribution for marketing and contact center teams.

invoca.com Verified April 2026 Santa Barbara, US Founded 2008 series d plus

Invoca is the enterprise call intelligence leader for marketing attribution — it closes the loop between paid media and phone revenue in industries where high-intent calls drive large purchases.

Pricing

Contact sales for pricing

Custom quote-based pricing across Pro, Enterprise, and Elite tiers for brands/agencies; separate tiers for pay-per-call/affiliate and contact centers. Signal AI analytics, quality management, and premium integrations (Salesforce, Adobe) are paid add-ons. No public dollar amounts disclosed.

Custom enterprise

Capabilities

Capability Invoca
Transcription ✓
Summarization ✓
Sentiment Analysis ✓
Real-Time Agent Assist ✗
Autonomous Voice Agent ✗
Virtual Agent (Chat) ✗
Conversation Intelligence ✓
Automated QA ✓
Intelligent Routing ✓
Predictive Dialer ✗
Voice Cloning ✗
Multilingual ✗
Coaching Workflows ✓
Workforce Management ✗

Compliance & Security

Integrations

CRM

salesforcehubspot

Other

Google AdsMeta AdsMicrosoft AdvertisingTikTok AdsGoogle AnalyticsAdobe AnalyticsAdobe Experience PlatformSalesforce Marketing CloudThe Trade DeskSegment

Reviews & Recognition

Analyst Recognition

  • Forrester Forrester Wave: Real-Time Revenue Execution Platforms (2024) leader →
  • Forrester Forrester Wave: Conversation Intelligence Solutions for Contact Centers (2025) strong performer →

Alternatives to Invoca

Frequently asked questions about Invoca

What is Invoca?
Invoca is the enterprise call intelligence leader for marketing attribution — it closes the loop between paid media and phone revenue in industries where high-intent calls drive large purchases.
How much does Invoca cost?
Invoca does not publish standard per-seat pricing — plans require a custom quote. Custom quote-based pricing across Pro, Enterprise, and Elite tiers for brands/agencies; separate tiers for pay-per-call/affiliate and contact centers. Signal AI analytics, quality management, and premium integrations (Salesforce, Adobe) are paid add-ons. No public dollar amounts disclosed.
What security and compliance certifications does Invoca have?
Invoca is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001. A Business Associate Agreement (BAA) is available for healthcare deployments.
What channels does Invoca support?
Invoca supports voice and SMS.
What are the top alternatives to Invoca?
Alternatives to Invoca include Callrail, Gong, Observe Ai, and Convin. See the alternatives section above for full profiles of each.