AI Voice Agent Platform
P
Parloa
Enterprise AI agent management platform for contact centers — voice, chat, and real-time translation at scale
Berlin-founded enterprise AI agent platform that reached $3B valuation and $50M ARR by early 2026. Voice-first, 35+ language real-time translation, deep CCaaS integrations.
Pricing
Contact sales for pricing
Custom enterprise pricing only; no public rates. Independent estimates place minimum engagements at ~$300K/year. No self-serve tier or free trial. Contact sales for a quote.
Custom enterprise
Capabilities
| Capability | Parloa |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✗ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
salesforcemsdynamics
Helpdesk
servicenowzendesksalesforce service cloud
Telephony
twiliogenesys cloud cxamazon connectavayanice cxone mpowerfive9
AI Models
openaiazure openaigoogle vertexaws bedrock
Other
SAPVerintUIPathWhatsApp BusinessApple Messages for Business
API documented
Reviews & Recognition
Alternatives to Parloa
Frequently asked questions about Parloa
- What is Parloa?
- Berlin-founded enterprise AI agent platform that reached $3B valuation and $50M ARR by early 2026. Voice-first, 35+ language real-time translation, deep CCaaS integrations.
- How much does Parloa cost?
- Parloa does not publish standard per-seat pricing — plans require a custom quote. Custom enterprise pricing only; no public rates. Independent estimates place minimum engagements at ~$300K/year. No self-serve tier or free trial. Contact sales for a quote.
- What security and compliance certifications does Parloa have?
- Parloa is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001.
- What channels does Parloa support?
- Parloa supports voice, web chat, WhatsApp, and SMS.
- What are the top alternatives to Parloa?
- Alternatives to Parloa include Cognigy, Polyai, Kore Ai, Replicant, and Calldesk. See the alternatives section above for full profiles of each.