CCaaS Platform

UJET

AI-native cloud contact center built on Google Cloud, with no PII stored on platform

ujet.cx Verified April 2026 San Francisco, US Founded 2015 series d plus

Pricing

$65 /user/month

Basic plan from $65/user/month (voice only). Pro $99, Enterprise $120. Digital (no PSTN) $69. Add-ons include WFM ($30), outbound dialer ($15), cobrowse ($20–$40). Virtual Agent and Agent Assist priced on custom quote.

Per user/month Custom enterprise
View pricing page → Verified April 2026

Capabilities

Capability UJET
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Integrations

CRM

SalesforceMicrosoft DynamicsHubSpotOracleFreshworks

Helpdesk

ZendeskServiceNow

AI Models

Google GeminiGoogle Dialogflow CXGoogle Cloud CCAI

Other

Google Cloud MarketplaceAWS Marketplace

Reviews & Recognition

Analyst Recognition

  • G2 Contact Center Software — Winter 2026 (2026) leader

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