CCaaS Platform

VCC Live

Cloud contact center built for BPO, collections, and sales teams — omnichannel, predictive dialer included.

vcc.live Verified April 2026 Budapest, HU Founded 1999 series a

Pricing

$54 /user/month

Four plans: Essentials (~€50/seat/month), Advanced (~€67), Multichannel (~€90), Enterprise (~€90 + PCI DSS + 24/7 support). Minimum 10 seats; rolling monthly contracts, no setup fees. Telecom and SMS usage billed separately.

Per user/month

View pricing page → Verified April 2026

Capabilities

Capability	VCC Live
Transcription	✓
Summarization	✗
Sentiment Analysis	✓
Real-Time Agent Assist	✗
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✗