CCaaS Platform

XCALLY

Omnichannel contact center software for inbound, outbound, and blended operations

xcally.com Verified April 2026 Paderno Dugnano, IT Founded 2007 acquired

Pricing

Contact sales for pricing

Quote-based pricing across four plan tiers (Voice, Voice Advance, Digital, Voice+Digital). Licensed per concurrent agent. Monthly and annual options available. Starting from approximately €29/month per Capterra listing; exact seat costs require contacting sales.

Per user/month Custom enterprise

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Capabilities

Capability	XCALLY
Transcription	✓
Summarization	—
Sentiment Analysis	✓
Real-Time Agent Assist	—
Autonomous Voice Agent	✗
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✓