CCaaS Platform

ZIWO

Simply, Talk to Your Clients — Arabic-first cloud contact center built for MENA

ziwo.io Verified April 2026 Dubai, AE Founded 2011 series a

Pricing

$40 /user/month

$0.25 /min

Three tiers: Business Phone System at $40/user/month (min 3 seats), Cloud Contact Center at $109/user/month with 18+ CRM integrations. AI Voice Agent add-on at $0.25/min. Billing is quarterly or annual. Multi-currency: USD, AED, SAR, OMR, QAR, BHD.

Per user/month Per minute Usage-based Custom enterprise

View pricing page → Verified April 2026

Capabilities

Capability	ZIWO
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✗
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✗
Workforce Management	✗