AI Voice Agent Platform
A
Avaamo
Deliver Human Experiences at AI Scale — autonomous AI agents for enterprise contact centers
Avaamo is a deep-enterprise conversational AI platform with strong healthcare and multilingual credentials, IDC-recognized, and built for large-scale autonomous agent deployments.
Pricing
Contact sales for pricing
Pricing is not publicly disclosed. Enterprise custom contracts only. One Capterra reviewer described the platform as "somewhat expensive." Contact sales for a quote.
Custom enterprise
Capabilities
| Capability | Avaamo |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
SalesforceOracle
Helpdesk
ServiceNow
Telephony
Genesys CloudGenesys Engage
AI Models
LLaMB
Other
SAPWorkdayMyChartAWS Marketplace
API documented
Reviews & Recognition
Analyst Recognition
- IDC IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms (2025) leader →
- Gartner Gartner Magic Quadrant for Enterprise Conversational AI Platforms (2023) leader →
- Everest Group Everest Group PEAK Matrix for Conversational AI Products (2023) leader →
- IDC IDC MarketScape: Worldwide Conversational AI Platforms Vendor Assessment (2021) leader →
- Forrester Forrester New Wave: Conversational AI for Customer Service Q2 (2019) leader →
Alternatives to Avaamo
Frequently asked questions about Avaamo
- What is Avaamo?
- Avaamo is a deep-enterprise conversational AI platform with strong healthcare and multilingual credentials, IDC-recognized, and built for large-scale autonomous agent deployments.
- How much does Avaamo cost?
- Avaamo does not publish standard per-seat pricing — plans require a custom quote. Pricing is not publicly disclosed. Enterprise custom contracts only. One Capterra reviewer described the platform as "somewhat expensive." Contact sales for a quote.
- What security and compliance certifications does Avaamo have?
- Avaamo is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001.
- What channels does Avaamo support?
- Avaamo supports voice, web chat, SMS, email, and WhatsApp.
- What are the top alternatives to Avaamo?
- Alternatives to Avaamo include Cognigy, Kore Ai, Yellow Ai, Haptik, and Google Contact Center Ai. See the alternatives section above for full profiles of each.