Conversation Intelligence
CB
Chorus by ZoomInfo
Conversation intelligence for sales teams: record, transcribe, and analyze every deal interaction.
Chorus is ZoomInfo's conversation intelligence layer — solid CI fundamentals bolted onto the ZoomInfo data platform, priced for enterprise buyers already in the ZoomInfo ecosystem.
Pricing
Contact sales for pricing
Pricing is not publicly disclosed. Third-party sources report a base of ~$8,000/year for 3 seats with additional seats at ~$1,200/year each. ZoomInfo increasingly bundles Chorus with its data platform, which can add $15,000–$40,000/year to total cost.
7-day trial
Per user/month Custom enterprise
Capabilities
| Capability | Chorus by ZoomInfo |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
salesforcehubspotmsdynamics
Telephony
zoom8x8genesys
Other
Microsoft TeamsSlackOutreachSalesloftGoogle WorkspaceGoTo MeetingWebexZoomInfo SalesFive9Microsoft Outlook
API documented
View integrations marketplace →
Reviews & Recognition
Alternatives to Chorus by ZoomInfo
Frequently asked questions about Chorus by ZoomInfo
- What is Chorus by ZoomInfo?
- Chorus is ZoomInfo's conversation intelligence layer — solid CI fundamentals bolted onto the ZoomInfo data platform, priced for enterprise buyers already in the ZoomInfo ecosystem.
- How much does Chorus by ZoomInfo cost?
- Chorus by ZoomInfo does not publish standard per-seat pricing — plans require a custom quote. Pricing is not publicly disclosed. Third-party sources report a base of ~$8,000/year for 3 seats with additional seats at ~$1,200/year each. ZoomInfo increasingly bundles Chorus with its data platform, which can add $15,000–$40,000/year to total cost. A 7-day free trial is available.
- What security and compliance certifications does Chorus by ZoomInfo have?
- Chorus by ZoomInfo is compliant with SOC 2 Type II, GDPR, and ISO 27001.
- What channels does Chorus by ZoomInfo support?
- Chorus by ZoomInfo supports voice, video, and email.
- What are the top alternatives to Chorus by ZoomInfo?
- Alternatives to Chorus by ZoomInfo include Gong, Callminer, Observe Ai, Invoca, and Dialpad Support. See the alternatives section above for full profiles of each.