Conversation Intelligence
CB
Chorus by ZoomInfo
Conversation intelligence for sales teams: record, transcribe, and analyze every deal interaction.
Pricing
Contact sales for pricing
Pricing is not publicly disclosed. Third-party sources report a base of ~$8,000/year for 3 seats with additional seats at ~$1,200/year each. ZoomInfo increasingly bundles Chorus with its data platform, which can add $15,000–$40,000/year to total cost.
7-day trial
Per user/month Custom enterprise
Capabilities
| Capability | Chorus by ZoomInfo |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
salesforcehubspotmsdynamics
Telephony
zoom8x8genesys
Other
Microsoft TeamsSlackOutreachSalesloftGoogle WorkspaceGoTo MeetingWebexZoomInfo SalesFive9Microsoft Outlook
API documented
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