Vertical AI Agent
H
Hyro
Responsible AI agent platform for healthcare — voice, chat, and SMS automation for patient access at health systems
Healthcare's most-deployed AI agent platform: 50+ health system customers, 50M patient conversations handled, 85% call deflection. Deeply integrated with Epic; HITRUST and SOC 2 Type II certified.
Pricing
Contact sales for pricing
Enterprise custom pricing only; no public rate card. Third-party sources cite a baseline of ~$10,000/month for a basic deployment, but Hyro does not confirm this publicly. Contact sales for a quote. Annual contract standard.
Custom enterprise
Capabilities
| Capability | Hyro |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✗ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✗ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✗ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
salesforce
Helpdesk
servicenow
Telephony
twilioamazon connect
Other
Epic EHRSalesforce Health CloudGenesys Cloud CXCiscoKyruus HealthOSMicrosoft AzureGoogle Workspace
API documented
View integrations marketplace →
Reviews & Recognition
Alternatives to Hyro
Frequently asked questions about Hyro
- What is Hyro?
- Healthcare's most-deployed AI agent platform: 50+ health system customers, 50M patient conversations handled, 85% call deflection. Deeply integrated with Epic; HITRUST and SOC 2 Type II certified.
- How much does Hyro cost?
- Hyro does not publish standard per-seat pricing — plans require a custom quote. Enterprise custom pricing only; no public rate card. Third-party sources cite a baseline of ~$10,000/month for a basic deployment, but Hyro does not confirm this publicly. Contact sales for a quote. Annual contract standard.
- What security and compliance certifications does Hyro have?
- Hyro is compliant with SOC 2 Type II, HIPAA, PCI DSS, GDPR, and ISO 27001. A Business Associate Agreement (BAA) is available for healthcare deployments.
- What channels does Hyro support?
- Hyro supports voice, SMS, and web chat.
- What are the top alternatives to Hyro?
- Alternatives to Hyro include Polyai, Cognigy, Nuance Communications, Avaamo, and Sierra. See the alternatives section above for full profiles of each.