BPO Service
I
iQor
Outsourced customer experience and BPO for global brands — powered by the infinityAiQ platform.
Pricing
Contact sales for pricing
BPO services are priced on a custom-enterprise basis. Rates depend on headcount, channels, geographies, and program complexity. Contact iQor directly for pricing. No public rate card available as of April 2026.
Custom enterprise
Capabilities
| Capability | iQor |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✓ |
Compliance & Security
Integrations
CRM
Salesforce
AI Models
OpenAI GPT 4
Other
RPA platformsCyberArk