Conversation Intelligence

Level AI

AI + human intelligence through the full customer journey — automated QA, agent assist, and VoC analytics

thelevel.ai Verified April 2026 Mountain View, US Founded 2019 series c

Pricing

Contact sales for pricing

Pricing is not publicly disclosed. All plans require contacting sales. Typically sold as custom enterprise contracts sized by agent seat count and product modules (Auto-QA, Agent Assist, VoC Analytics). No free tier as of April 2026.

Custom enterprise

Capabilities

Capability	Level AI
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✗
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✗
Predictive Dialer	✗
Voice Cloning	✗
Multilingual	—
Coaching Workflows	✓
Workforce Management	✗