BPO Service
T
TaskUs
Tech-focused BPO for digital-native companies — AI data ops, trust & safety, and CX for Meta, Netflix, and Uber.
Pricing
Contact sales for pricing
Enterprise contracts only; pricing is scope-based and undisclosed. Contact TaskUs sales for a custom quote based on headcount, service type, and delivery location.
Custom enterprise
Capabilities
| Capability | TaskUs |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | — |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | — |
| Predictive Dialer | — |
| Voice Cloning | — |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✓ |
Compliance & Security
Integrations
CRM
salesforcehubspot
Helpdesk
zendeskkustomer
AI Models
openaigoogle vertexaws bedrock
Other
TaskGPT (proprietary GenAI platform)AssistAI (real time agent knowledge assistant)PromptAI (real time chat response suggestions)V7 (AI data annotation partnership)Kustomer
Reviews & Recognition
Analyst Recognition
- Everest Group Trust and Safety Services PEAK Matrix® Assessment 2025 (2025) leader →
- Everest Group Data Annotation and Labeling (DAL) PEAK Matrix® Assessment 2024 (2024) leader →
- Everest Group FCC Operations Services PEAK Matrix® Assessment 2024 (2024) leader →
- Everest Group B2B Sales Services PEAK Matrix® Assessment 2024 (2024) contender →