Vertical AI Agent
LH
Luma Health
Operational AI that removes friction from patient journeys across the healthcare system.
Luma Health is the go-to operational AI platform for ambulatory and specialty health systems wanting to automate scheduling, referrals, and patient outreach end-to-end.
Pricing
Contact sales for pricing
Luma Health does not publish pricing. Contracts are custom-quoted based on organization size, provider count, and feature tier. Third-party sources suggest pricing starts around $250/month for smaller practices; enterprise health systems negotiate annually.
Custom enterprise
Capabilities
| Capability | Luma Health |
|---|---|
| Transcription | ✗ |
| Summarization | ✓ |
| Sentiment Analysis | ✗ |
| Real-Time Agent Assist | ✗ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✗ |
| Automated QA | ✗ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✗ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
Other
EpicOracle Health (Cerner)MEDITECHeClinicalWorksathenahealthNextGenGreenwayNextech
Reviews & Recognition
Alternatives to Luma Health
Frequently asked questions about Luma Health
- What is Luma Health?
- Luma Health is the go-to operational AI platform for ambulatory and specialty health systems wanting to automate scheduling, referrals, and patient outreach end-to-end.
- How much does Luma Health cost?
- Luma Health does not publish standard per-seat pricing — plans require a custom quote. Luma Health does not publish pricing. Contracts are custom-quoted based on organization size, provider count, and feature tier. Third-party sources suggest pricing starts around $250/month for smaller practices; enterprise health systems negotiate annually.
- What security and compliance certifications does Luma Health have?
- Luma Health is compliant with SOC 2 Type II, HIPAA, GDPR, and ISO 27001. A Business Associate Agreement (BAA) is available for healthcare deployments.
- What channels does Luma Health support?
- Luma Health supports SMS, voice, web chat, and email.
- What are the top alternatives to Luma Health?
- Alternatives to Luma Health include Hyro, Syllable, Avoca, Polyai, and Capacity. See the alternatives section above for full profiles of each.