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Sendbird provides a scalable and AI-powered messaging platform that integrates chat, video, and customer support functionalities. It enables real-time conversations, chatbots, and AI analytics to improve business communication.
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Small Businesses
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Zoho is a comprehensive CRM and business management platform offering AI-driven analytics, customer service automation, omnichannel support, and marketing automation tools for businesses of all sizes.
Genesys is a leader in customer experience orchestration, offering AI-powered routing, predictive engagement, and workforce optimization tools to enhance business interactions at scale.
Larger Enterprises
Convoso is an AI-powered call center platform that enhances outbound sales efficiency with predictive dialing, call analytics, and real-time coaching features.
Medium Sized Businesses
Calldesk offers voice AI solutions to streamline call center operations, reducing costs and improving response times with automated conversations.
OpenXcell delivers AI-powered development services, including machine learning, chatbot solutions, and workflow automation, helping businesses integrate AI into their operations.
Kore.ai is a conversational AI platform that provides enterprises with AI-powered virtual assistants and automation tools. It offers no-code tools for businesses to build AI-driven solutions for customer service, HR, and employee engagement.
Avaamo is an AI-driven enterprise automation platform specializing in voice transcription, natural language understanding, and self-service AI for IT, HR, and customer support. It enables businesses to streamline interactions and improve service efficiency.
Haptik is a leader in conversational AI, providing businesses with virtual assistants that enhance customer interactions through natural language processing and deep analytics. It integrates with multiple platforms for seamless omnichannel support.
Yellow.ai offers an AI-driven CX platform with hyper-automation capabilities, enabling businesses to automate customer interactions through AI chatbots and voice agents. Its NLP/NLU engine ensures intelligent and context-aware conversations.
Enthu.AI is an AI-enabled speech analytics and conversation intelligence tool designed for sales and customer service teams. It helps businesses analyze customer calls, enhance agent performance, and automate quality assurance processes.
Plura.ai enhances business-customer communication through AI-powered virtual assistants, automation tools, and omnichannel messaging.
Nuance Communications specializes in AI-powered speech recognition, virtual assistants, and ambient intelligence solutions. It provides enterprises with conversational AI to improve customer experience and operational efficiency.
Cognigy is a low-code AI automation platform that enables enterprises to build AI-powered chatbots and voice bots. Its deep integration with contact centers helps businesses enhance customer service and streamline interactions.
Botsify is a no-code chatbot-building platform that enables businesses to create AI-powered chatbots for customer support and engagement. It integrates with various messaging platforms and business tools.
Flow XO provides a platform to build, host, and deploy chatbots across various channels, including messaging apps and websites, with no coding required.
Fluents.ai is an AI-driven voice communication platform aimed at small businesses looking to improve customer engagement and streamline call center operations. It provides automated voice agents and real-time analytics.
Atento delivers business process outsourcing (BPO) services, integrating AI-driven customer experience solutions to enhance customer support and operational efficiency.
Conduent provides digital business services, using AI for automation, predictive engagement, and chatbot solutions to enhance workflow efficiency.
Datacom Group delivers IT services and business process solutions, integrating AI technologies for improved customer service and operational efficiency.
Firstsource specializes in business process management, leveraging AI-powered automation tools to optimize processes and increase efficiency.
Genpact is a leader in digital transformation services, implementing AI-driven analytics and automation solutions to streamline operations.
Hinduja Global Solutions offers AI-powered customer experience management services, using analytics and automation to improve service delivery.
iQor provides AI-driven business process outsourcing solutions, focusing on customer support and predictive analytics to enhance engagement.
Teleperformance provides AI-powered omnichannel solutions for customer support, using process automation and analytics to enhance customer experience.
Webhelp specializes in BPO services, integrating AI for customer service automation and operational efficiency improvements.
Wipro Ltd delivers IT consulting and digital transformation services, incorporating AI solutions for business process automation and innovation.
8x8 provides AI-driven communication solutions, offering voice, video, chat, and contact center tools for enhanced customer engagement.
AWS offers a suite of cloud computing solutions, including AI, ML, and automation tools for businesses to build intelligent applications and services.
Avaya delivers unified communications and AI-powered contact center solutions, improving customer experience through automation and analytics.
Cisco integrates AI into its networking and security solutions, enhancing network management and cybersecurity for enterprises.
Content Guru provides AI-powered cloud contact center solutions for optimizing customer interactions and engagement.
Salesforce offers a robust CRM platform with AI capabilities, enabling businesses to automate processes and gain insights from customer data.
Enghouse Interactive offers customizable contact center solutions, integrating AI-driven automation for customer service improvements.
Evolve IP provides secure, reliable hybrid workforce solutions, integrating AI tools like Microsoft Copilot to enhance productivity across Microsoft 365 apps.
Five9 offers an Intelligent CX Platform powered by Genius AI, providing AI-driven automation, self-service, and customer experience optimization.
Microsoft provides extensive AI capabilities across its platforms, enabling businesses to build intelligent applications and enhance operations.
NICE specializes in AI and customer experience software, offering products like CXone and Enlighten AI to enhance customer interactions and operational efficiency.
Odigo provides cloud-based contact center solutions, integrating AI to improve customer interactions and streamline operations.
Puzzel offers cloud-based contact center solutions with AI integration to enhance customer engagement and agent productivity.
Talkdesk offers cloud-based contact center software, incorporating AI to enhance customer interactions and operational efficiency.
UJET offers a cloud-native contact center platform with AI capabilities, enhancing customer support through voice and digital channels.
Sykes Enterprises Inc. offers customer engagement services, leveraging AI to improve customer support and technical assistance.
Nextiva provides business communication solutions, including VoIP services and CRM tools, enhanced with AI to improve customer interactions.
Alorica offers customer experience solutions, utilizing AI to enhance service delivery and operational efficiency.
SupportYourApp specializes in outsourced customer support services, integrating AI to improve response times and customer satisfaction.
Salesforce Service Cloud provides a robust CRM platform with AI capabilities, enabling businesses to automate processes and gain insights from customer data.
Gladly offers a customer service platform designed for personalized, omnichannel communication, integrating AI to enhance interactions.
Amazon Connect is a cloud-based contact center service with AI capabilities, allowing businesses to enhance customer service at a lower cost. It integrates with Salesforce, Zendesk, and Microsoft Dynamics 365.
JustCall provides a cloud phone system and contact center software with AI-driven analytics and automation tools, improving productivity for sales and support teams.
Aircall offers a cloud-based call center and phone system with AI-powered features that enhance team collaboration and customer interactions.
Google Contact Center AI provides AI-driven virtual agents and analytics tools, improving contact center efficiency and enhancing customer experiences.
CloudTalk offers a cloud-based phone system with AI-driven analytics, enabling sales and support teams to streamline their call center operations.
Genesys Cloud CX delivers an all-in-one contact center solution with AI-powered automation, analytics, and self-service tools to enhance customer experiences.
TeleCMI provides cloud telephony services with AI automation, making business communication seamless and more efficient.
Ozonetel CloudAgent is a cloud-based contact center platform that leverages AI to enhance customer engagement across multiple communication channels.
Webex Contact Center provides an AI-powered, cloud-based contact center solution, helping enterprises optimize customer interactions across various channels.
NICE CXone Mpower offers a unified cloud contact center with AI-driven automation tools, improving customer experiences and agent efficiency.
Zoom Contact Center delivers a video-optimized cloud contact center with AI capabilities, enabling businesses to enhance virtual customer engagement.
Sprinklr Service offers an AI-powered customer service platform that unifies multiple communication channels to ensure consistent and effective customer support.
8x8 Work provides a unified communications platform combining AI-driven voice, video, messaging, and contact center capabilities.
Dialpad Support is an AI-enhanced customer support platform that utilizes speech recognition and automation to improve agent productivity and customer satisfaction.
Ringover offers a cloud-based phone system with AI capabilities to streamline business communications and enhance customer interactions.
Content Guru storm is a scalable cloud contact center platform with AI automation tools that enhance customer service and agent performance.
KrispCall provides a virtual cloud phone system with AI-powered analytics, designed for startups and small businesses to improve communication workflows.
ZIWO is a cloud contact center solution that incorporates AI to enhance customer engagement, focusing on businesses in the Middle East.
Yeastar P-Series PBX System delivers a unified communications platform that integrates voice, video, messaging, and customer service tools in a single solution.
Creatio is a low-code CRM and process automation platform that helps businesses accelerate digital transformation and customer engagement with AI-powered insights.
Readymode provides a predictive dialer and lead management system designed to boost outbound sales efficiency, enhancing agent productivity and call success rates.
Kixie PowerCall & SMS is a sales engagement platform offering AI-powered voice and SMS capabilities, improving outreach effectiveness and team collaboration.
3CX provides an open-platform VoIP phone system that seamlessly integrates call, video, and live chat, allowing businesses to optimize communication workflows.
uContact offers an omnichannel contact center solution with AI-driven automation and analytics to improve customer engagement and operational efficiency.
Glia provides a digital customer service platform integrating AI-powered chat, voice, video, and co-browsing, enhancing financial and insurance customer interactions.
Call Center Studio is a cloud-based contact center platform with AI-driven features for intelligent call routing, agent support, and customer engagement analytics.
Avaya Experience Platform is a comprehensive AI-powered contact center solution designed to enhance customer experience with intelligent automation and analytics.
MaxContact offers a contact center solution with AI-driven insights and workforce management tools to improve agent performance and customer satisfaction.
RingCX provides a scalable cloud contact center platform with AI-driven automation, designed for small to medium-sized businesses seeking cost-effective solutions.
Squaretalk delivers a cloud communication platform integrating AI-powered automation and analytics to streamline customer interactions across multiple channels.
LiveVox offers a unified contact center platform, incorporating AI-driven automation, speech analytics, and omnichannel engagement tools to enhance customer service.
MightyCall provides a virtual phone system with AI-driven call handling, voice recognition, and automation features tailored for small businesses.
Upland InGenius delivers computer telephony integration (CTI) solutions that connect business phone systems with CRM platforms for enhanced customer service.
CallHippo is a cloud-based virtual phone system with AI-driven features, enabling startups and SMEs to improve customer interactions and business communications.
Clarity Connect provides a contact center solution natively integrated with Microsoft Teams, leveraging AI to optimize call routing and customer support.
DialedIn offers an outbound dialing platform powered by AI, helping sales teams increase productivity and automate call follow-ups.
CommBox provides an omnichannel communication platform with AI-driven automation, chatbots, and analytics to enhance customer engagement.
8x8 Contact Center is an AI-enabled cloud contact center that integrates voice, video, chat, and analytics for a seamless customer service experience.
CallTools offers AI-powered call center software with inbound and outbound call management, predictive dialing, and real-time analytics.
CallRail delivers AI-powered call tracking and analytics solutions, enabling marketing teams to measure and optimize customer interactions effectively.
Vonage Contact Center is a cloud-based contact center platform that integrates AI capabilities to improve customer interactions, automate workflows, and enhance customer engagement.
DialShree Predictive Dialer provides AI-powered predictive dialing solutions that optimize call center efficiency and improve outbound sales operations.
VCC Live delivers an AI-enabled omnichannel cloud contact center, offering voice, email, chat, and social media integrations for seamless customer interactions.
Natterbox is a Salesforce-integrated voice solution that leverages AI for speech analytics, automated call routing, and real-time customer insights.
3CLogic Cloud Call Center provides AI-powered call management solutions, automating customer service workflows and enhancing agent efficiency.
Sinch Contact Pro offers an omnichannel contact center platform with AI-driven automation and analytics to streamline customer service operations.
ULTATEL provides a cloud communication solution with AI-powered voice analytics, automated call handling, and smart customer engagement tools.
Ring.io offers an AI-integrated dialing platform designed for sales teams, optimizing call tracking, engagement, and lead management.
XCALLY is an AI-driven omnichannel contact center software, integrating voice, messaging, and CRM solutions to improve customer service operations.
Freshdesk Contact Center provides an AI-enabled cloud-based support platform that streamlines customer communication and improves agent productivity.
Sobot Omnichannel Suite enables businesses to unify customer interactions across multiple channels with AI-powered chatbots and automation tools.
Zoho Voice is a cloud telephony solution integrated with Zoho CRM, leveraging AI to optimize call routing, customer engagement, and business communications.
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